We work with world leading insurance companies to increase their profits by identifying and reducing inconsistency that occurs in underwriting teams’ decision-making.
Unfortunately, humans are not always the rational decision makers we wish ourselves to be. Often, judgments are strongly influenced by irrelevant factors, such as our current mood, time since the last meal, and the weather. We call this chance variability of judgments noise. Noise is often an invisible but significant tax on the bottom line of companies.